Yes, the correct way is by using the tool, Lamar, to help removing the clamping arm (See below). Please make sure to not use a hammer; otherwise, it will damage the clamps.
Please use the formula below to calculate the theoretical clamping force. Then multiply by 0.7 to calculate the actual holding capacity and clamping force.
Yes, we do provide a year warranty from the date of purchase. If the time has exceeded the warranty period, maintenance and service fee will be required for fixing.
Yes, Clamptek sells repair kits and also provide repair services for the customers.
Yes, we do. However, please contact us directly regarding the customization details and drawings.
To help preserve the oil seal, please make sure to avoid direct sunlight and avoid putting the clamps at a dusty environment. (The preserving temperature should be around 41°F to 77°F, and not over 77°F. We recommend keeping the humidity level at below 70% to avoid the environment being too humid or too dry)
Clamptek uses the oil seals from Nok (Japan), TRELLBORG (Germany), and Hallite (UK).